favorite this post Front Desk Host Needed - PT (Not Your Average Joes) hide this posting unhide


compensation: $12-$18 based on experience and tips
employment type: part-time

Looking for a High Energy fun work environment?

Serve our guests, our team and Not Your Average Joe's with unparalleled hospitality to create unforgettable

guest and team member experiences every day.

Key Performance Elements/Essential Functions

Hospitality to our Guests

Understands our Guest Obsessed culture and does whatever it takes to create a positive and memorable guest experience

Welcomes guests warmly by opening the door, smiling and making eye contact as they enter the restaurant

Answers telephone within three rings; answers guest questions regarding reservations, food, beverages, restaurant, and services available and takes Joe To Go orders when necessary.

Seats guests at their own pace, handing to the appropriate menu(s) to each guest after they're seated

Uses the Open Table system to manage reservations, wait times and guest flow

Leads guests to a clean, perfectly set table and hands the appropriate menu(s) to each guest after they are seated

Maintains awareness of available tables in the dining room and always has a party 'on deck' to be seated

Communicates with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.

Handles guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Thanks guests as they leave and invite them to return again.

Hospitality to your Team

Arrives to work on time, well-groomed and in the proper work attire (business casual), and ready to work.

Clocks in and out as scheduled

Checks the podium/host area and its storage areas for adequate supplies (e.g., menus, business cards, First Time Guest packets, pens/pencils, etc.) to ensure supplies are readily available.

Reviews reservations and works with managers to plan seating arrangements.

Demonstrates a helpful, positive attitude at all times to guests and team members.

Completes all assigned tasks and duties assigned by managers/supervisors.

Checks out with a manager before leaving at the end of each shift

Hospitality to Not Your Average Joes

Inspects restrooms, dining room, and lobby, cleans as needed, and reports any unsafe conditions to maintain safety and sanitation standards.

Monitors dining room tables to ensure they meet or exceed standards (e.g., proper table set up, polished silverware, swept floors underneath, etc.).

Minimum Requirements

Able to communicate (speak, read, and write) in English.

Basic computer skills

Ability to work in a high-volume, fast-paced work environment.

Physical Requirements

Able to remain standing and active for an 8-12 hour shift.

Able to bend at the waist and lift items up to 50 lbs. to waist level.

Able to hear, understand, and respond to team member and guest requests in a loud environment.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6868508231


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